A Greene Story | Favorite Client

 

#GRGStory

“The story starts when I met this really cute woman, about 73-years-old, her home was her life and her life was her home.”

Mandi Heitz is a Greene Realty Group agent and has been for over 5 years. She‚Äôs had many different clients throughout her career, for the most part all great. It‚Äôs never uncommon for her to build friendships with her clients and for those friendships to grow, but there‚Äôs one client in particular that stands out among the rest. This is the heartwarming story of how a 73-year-old woman, wanting to sell her home, became Mandi‚Äôs best friend.

About 3 years ago, Mandi Heitz met a new client contemplating selling her home. She was getting to the age where she just didn’t want to keep up with the constant yard work, and upkeep of her home anymore. After 2 years of contemplation, the woman decided it was time. She had a game plan set and a property ready to move into.

“I had such great respect for her timing because we all know, you need to be ready to make such a huge decision like that.”

It was time to figure out how much the home was actually worth. Mandi gave the estimate and the woman froze with a look of dismay. Mandi, sad with the thought that the woman might have thought it would go for more asked the woman what she thought. The woman’s face shifted into astonishment as she explained to Mandi her thought that the house was worth $60,000 less. Mandi was confident it would sell at that price in that specific neighborhood.

“We put the house on the market, and it went full price in a week. It took typical stuff sellers go through, and there were ups and downs, but we got through it.”

Through the selling process Mandi and her client developed a close bond. Mandi realized that this woman was an example of who she wants to be in the future; someone genuine, sweet, funny, someone who’s lived a life full.

About a month after the home was sold Mandi received a phone call from the woman, asking to meet. Expecting something terrible had happened, Mandi met with the woman over drinks. What happened next touched Mandi on a deeply emotional level…

“I met with her and she ordered a stiff drink, which she doesn’t normally do. I was worried, so I asked her what was up. She told me that she had just got back from the bank and that the $60,000 equity in her home she didn’t think she had was put into an annuity account.”

Mandi’s client told her that she’s never had a cushion like this in her whole life, that she’s worked so hard and now at 75 years old, she can finally breath.

After a 3 year journey, building a friendship, and selling a home, Mandi’s client gained more than a new home, more than financial security, Mandi’s client gained a best friend.

To this day, Mandi and the woman talk and get together every day. They are as genuine of best friends as one can find.

“It’s something I’ll never forget. That’s why you do real estate.”